Outsource Employee Performance Management

Performance management can vary based on the specific needs and challenges faced by client organizations. There is no right or wrong and each activity must be tailored to the unique needs and circumstances of the client organization. We adapt our approach according to your needs when you Outsource Performance management to us. From a performance management perspective, organizations typically go through various stages as they evolve and mature. Here are different Performance Management needs of an organization:

1. Performance Management Cycle AS-IS

Executing and managing the performance appraisal cycle as per the existing system. During this implementation, the focus will be on completing the appraisal cycle in an effective manner within the defined timelines.

2. Changing PMS Methodology

In organizations where Performance Management Systems exist but is not catering to all the needs of the organization, they need to go through Gap Analysis that includes conducting a comprehensive assessment of the current performance management system.

3. Comprehensive Performance Management System Enhancement

Once a fully functional Performance Management System exists, there arises a need for a high-performance culture and sustainable performance management practices.

Talk to our experienced Consultant

Fill in the form below and we will get in touch with you.

    What is 6 + 5 ?

     

    Running Performance Management Cycle AS-IS Executing and managing the performance appraisal cycle as per the existing system. During this implementation, the focus will be on completing the appraisal cycle in an effective manner within the defined timelines. This service can be availed when the system is available which is working fine but an effective implementation team is not available. Once the performance is reviewed, the system is briefly reviewed for challenges faced during the performance management cycle and how they can be addressed next time. Based on this the policy and process documents are updated in the closure stage. If you want to Outsource Performance Management System to be run by us, you must have the following already in place:

    1. Strategic Alignment:
      • Aligned performance management practices with the overall strategic objectives of the organization.
      • Individual and team goals are in sync with the broader business strategy.
    2. Performance Appraisal System Design:
      • Documented Performance Management Policy and Process
      • Tools, templates, and training programs for managers and employees involved in the appraisal process.
    3. Goal Setting and Cascading:
      • Structured goal-setting process, including cascading goals from top management to individual employees.
      • Training programs for managers and employees on effective goal-setting techniques.
    4. Performance Metrics and Key Performance Indicators (KPIs):
      • Defined key performance metrics and KPIs relevant to the industry and organizational objectives.
      • Systems to track and report on key metrics for continuous performance monitoring.

    Interested in the services that we offer? Please fill in the form on this page and our experienced HR Consultant will have a discussion to understand your needs.

    Changing PMS Methodology In organizations where Performance Management Systems exist but is not catering to all the needs of the organization, they need to go through Gap Analysis that includes conducting a comprehensive assessment of the current performance management system. This leads to identification of gaps and areas for improvement in the existing performance management processes. When you Outsource Performance Management Process to us, based on these gaps, a new Performance Appraisal System is designed to make it more effective and relevant. Usually, organizations go in for one of the following methods of Performance Management:

    • Balance Scorecard
    • OKR
    • KPIs

    Comparison of the 3 Most Commonly Used Appraisal Tools

    KPI OKR BSC
    1 KPI is just about managing the health of the organization. OKR is about bringing in a change. It is about stretching and challenging yourself. It’s about giving it a try, learning from mistakes and adapting/ changing during the journey. BSC is about ensuring a balanced health of the organization (Financial, Customer, People, L&D). It’s v broad and is not about adapting and changing during the journey. Numbers really need to be achieved.
    2 It is about maintaining a healthy business. It is about setting a stretched target and achieving it while tracking the tasks involved. There is no baseline and it is very focussed. Stresses accountability – It’s about working as per org strategy and meeting the goals set. Failure to achieve the goal is literally a failure.
    3 Stakeholder based Strategic – What’s the important thing in the next quarter? Holistic (4 Perspectives – Financial, Customer, Internal, Learning)
    4 Usually based on available metrics Freestyle way of setting goals More structure of setting goals
    5 Immediate Quarterly – It is long term but focussed and it’s about taking one step towards progress in the long run. Annual – It is about long term, holistic success of the business across the organization.
    6 Tied to compensation Not tied to compensation Tied to compensation
    7 4-5 SMART KRAs and 10-20 KPIs for them Usually, there are 3-5 Key Results for 1 Objective. 4-5  for all 4 functions each.

    Once, a decision is taken on which performance management method needs to be implemented, all respective tools, templates, and training programs for managers and employees are developed. Organizations which have reached such a maturity level may ensure to have the following processes in place.

    Interested in the services that we offer? Please fill in the form on this page and our experienced HR Consultant will have a discussion to understand your needs.

    Comprehensive Performance Management System Enhancement Once a fully functional Performance Management System exists, there arises a need for a high-performance culture and sustainable performance management practices. Such organizations aspire to consistently achieves their strategic objectives, retain top talent, and adapt quickly to market changes, ensuring long-term success and competitiveness. In this advanced stage, organizations leverage data analytics and technology to gather insights from performance data. Performance management processes are highly data-driven, allowing organizations to make informed decisions about resource allocation, talent management, and strategic planning. Also, organizations at this stage continuously innovate and evolve their performance management practices staying ahead of changing business environments and workforce dynamics.

    They experiment with new tools, methodologies, and approaches to improve performance management effectiveness. Organizations in this stage view performance management as an ongoing process rather than a one-time event. They regularly review and update performance metrics, appraisal methods, and feedback mechanisms to ensure they remain relevant and effective. At this stage, organizations emphasize employee development and coaching as key components of performance management. Managers are trained to provide regular feedback and support to help employees improve their performance and achieve their career goals. In this stage, performance management is integrated with other talent management processes such as recruitment, training, and succession planning. Performance data is used to inform decisions related to employee development and career progression. Organizations in this stage have established a performance-driven culture where employees are engaged and motivated to excel. Performance management is seen as a shared responsibility among employees and managers, and there is a strong emphasis on recognition and rewards for high performance.

    Organizations which have reached such a maturity level and wish to Outsource Performance Management System Enhancement, may ensure to have the following processes in place:

    1. Strategic Alignment:
      • Performance management practices aligned with the overall strategic objectives of the organization.
      • Individual and team goals ensured to be in sync with the broader business strategy.
    2. Coaching, Training and Development Programs:
      • Training programs developed to enhance the skills and competencies of employees.
      • Training initiatives aligned with performance improvement goals.
    3. Succession Planning:
      • Succession planning programs created and implemented to identify and develop future leaders within the organization.
      • Smooth transition of talent to key positions.
    4. Recognition and Rewards Programs:
      • Recognition and rewards programs designed and implemented to acknowledge and motivate high-performing employees.
      • Well aligned rewards with individual and team achievements.
    5. Performance Improvement Plans:
      • Performance improvement plans developed and implemented for employees who are not meeting expectations.
      • Coaching and support provided to help employees succeed.
    6. Technology Integration:
      • Performance management software or tools assessed and recommended to streamline and automate processes.
      • Technology solutions implemented to enhance data analytics and reporting capabilities.
    7. Change Management and Communication:
      • Changes to the performance management system being effectively communicated across the organization.
      • Change management strategies being available and implemented to ensure successful adoption of new processes.
    8. Employee Feedback and Development:
      • Implementing 360-degree feedback systems to gather input from peers, subordinates, and supervisors.
      • Designing strategies to use feedback for employee development and performance improvement.
    9. Compliance and Best Practices:
      • Conducting audits to identify and address any potential compliance issues.
      • Ensuring that performance management practices comply with industry best practices.

    Interested in the services that we offer? Please fill in the form on this page and our experienced HR Consultant will have a discussion to understand your needs.

    whatsapp